Maersk Line has introduced remote management of refrigerated containers for cargo owners to prevent loss of products. Remote container management (RCM) would provide information on the condition of the container and its cargo throughout the supply chain.
With RCM, both customers and Maersk Line have complete access to the reefer’s current location, temperature and atmospheric conditions inside. They will have information on the power status at all times during the voyage. It will enable Maersk Line to remotely manage the container and order local technicians to fix issues if required.
Maersk Line chief commercial officer Vincent Clerc expects this service will provide an unprecedented level of visibility and reliability to supply chains.
“Our customers can now monitor and make decisions about their supply chain as their cargo moves, as well as use the data to study and improve their entire supply chain,” said Mr Clerc. “Particularly for our customers with very sensitive, higher value refrigerated cargo, RCM significantly raises the total value proposition of refrigerated container trade.”
RCM includes a GPS positioning unit, a modem and a SIM card. These will be on all 270,000 of Maersk’s refrigerated containers. This enables location, temperature, humidity and power status readings to be continuously collected and stored. That information then reaches customers and RCM global support teams via satellite transmitters on 400 of Maersk Line’s owned and chartered ships.